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Please contact us before returning any items.
Items returned should either be defective or in an usused condition. In either case packaging materials must be present. We will refund or replace items that are defective and make every effort to make our customer happy.
Buyer agrees that total damages, regardless of cause, are limited to original purchase price. Any physical blemishes or damage occurred such as scratching or scruffing of the product will be deem as used.
We can only process refunds before the item has shipped. There is 15% restocking fee for all items that you purchase and do not take delivery of for whatever reason. Shipping is non-refundable and will not be refunded.
Shipping & Handling
We ship via USPS Priority Mail, with signature required on order over $200.00. We strive to send each shipment out in a timely manner. We typically ship the same day and most items will be delivered within two to three days depending on the locations. With that said, mistakes sometime happen. Please bear with us in the rare occasion we do make a mistake. We will do everything in our power to make sure you’re happy.
In the event that you’re unable to resolve your issue or have question about our products, please contact us at Frank@frogmenarmory.com Please understand that we’re a family owned business with limited man-power. Most of our resources are devoted to full-filling and shipping your orders. The best way to get a response is to contact through e-mail, we respond the same day on a first come first serve basis. Please contact Frank@frogmenarmory.com and he’ll take good care of you.